Privacy Policy

Effective Date: 17 July 2023

Introduction

Thank you for choosing FinoBird. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather from users ("you" or "user") of our website, mobile application, ChatBot and other related services (collectively referred to as the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect and process various types of information, including:

Personal Information: When you register for our Services or interact with us, we may collect personal information such as your name, email address, phone number, postal address, date of birth, government-issued identification, and financial information (such as bank account or credit card details). We may also collect information you provide to us through customer support inquiries or surveys.
Usage Information: We automatically collect certain information about your use of our Services, including your IP address, device type, operating system, browser information, referral URLs, pages visited, and the dates and times of your interactions with the Services. We may use cookies, web beacons, and similar technologies to collect this information.
Financial Information: In order to provide our financial services, we may collect and store financial information related to your transactions, including account balances, transaction details, payment history, and other related information.

Use of Information

We use the information we collect for various purposes, including:

Providing and improving our Services: We use your information to deliver and enhance our Services, process transactions, verify your identity, communicate with you, and provide customer support.
Personalization and Analytics: We may use your information to personalize your experience with our Services, understand how you use our Services, and analyze trends to improve our offerings.
Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.
Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, or property, and that of our users.

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers: We engage trusted third-party service providers to assist us in delivering and improving our Services. These providers have limited access to your information and are contractually obligated to protect and use it solely for the purposes of providing the services.
Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, and that of our users.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the uses of your information.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Choices

Update, correct, or delete your personal information by contacting us through the contact details provided below.
Opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly.
Disable cookies in your browser settings, although this may impact your ability to use certain features of our Services.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: finobird2023@gmail.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be indicated by the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes. Please note that this Privacy Policy applies solely to the information collected by FinoBird and does not apply to any third-party websites or services linked to or from our Services.

Thank you for entrusting FinoBird.